Berg PlayBase FAQ’s

Frequently Asked Questions (FAQ’s) for Berg Playbase

1. What is the Berg Playbase?

The Berg Playbase is a versatile outdoor play structure designed for children and the entire family, combining fun, safety, and durability. It features multiple modules that allow children to climb, swing, and play, while also offering accessories for sports, fitness, and relaxation for adults.

 

2. What sizes is the Berg PlayBase available in?

The Berg Playbase is available in a medium or large size.

 

3. What age group is the Berg Playbase suitable for?

The Berg Playbase is suitable for ages 2 years all the way up to adults as it is designed for the whole family to enjoy, with various accessories that cater to different age groups and activities, from play to fitness.

4. What are the key features of the Berg Playbase?

• Modular Design: Allows customization and expansion with various accessories and attachments.
• High-Quality Materials: Made from durable and weather-resistant materials to ensure long-lasting fun.
• Safety First: Built with child safety in mind, including non-slip surfaces and rounded edges.
• Versatile Use: Includes swings, climbing frames, gym rings, and additional play modules, as well as options for fitness and relaxation.

5. What accessories are available for the Berg Playbase?

Accessories include swings, climbing nets, slides, gym rings, basketball hoops, fitness modules, and even hammocks for relaxation. Each accessory is designed to enhance the play experience and can be easily added or removed as needed. See the full range here!

6. How easy is it to install the Berg Playbase?

The Berg Playbase is designed for straightforward installation. Here are the steps for assembly:

Assembling the Berg Playbase:

• Step 1: Assemble the frame with a minimum of 3 people.
• Step 2: Determine the position of the frame and keep a clearance of 2.2 meters all around the frame.
• Step 3: Mark the position of the legs of the frame by outlining the ground around them. Set the frame aside and dig the necessary holes for the legs and slots.
• Step 4: Place the frame level in the dug holes and slots with a minimum of 4 people.
• Step 5: Shovel the remaining excavated soil back and smooth it with a rake.
• Step 6: Tamp down the soil in the coming days before using the frame to its maximum capacity.

While three people can generally assemble it, professional installation services are also available if preferred.

 

7. What maintenance is required for the Berg Playbase?

Minimal maintenance is required. Regular checks should be done to ensure all parts are secure and in good condition. The materials are weather-resistant, but cleaning and occasional inspections are recommended to maintain its best condition.

8. Is the Berg Playbase safe for my children?

Yes, the Berg Playbase is designed with safety as a top priority. It meets all relevant safety standards and includes features such as non-slip surfaces, rounded edges, and sturdy construction to prevent accidents.

9. Can the Berg Playbase be expanded over time?

Absolutely! The modular design allows you to add new components and accessories as your children grow or as their interests change, making it a long-term investment in their playtime and family fitness.

10. What space is required for the Berg Playbase?

The required space depends on the specific configuration and accessories you choose. Typically, a flat, open area is ideal. Please refer to the product specifications for detailed space requirements.

11. How can I purchase the Berg Playbase?

You can purchase the Berg Playbase directly from Hennessy Outdoors through our website here or visit our showroom in Douglas, Cork City or Ahamilla, Clonakilty, Co.Cork. Our team is available to assist with any questions and to help you choose the best configuration for your needs.

12. Is there a warranty for the Berg Playbase?

Yes, the Berg Playbase comes with a 10-year manufacturer’s warranty that covers defects in materials and workmanship. This warranty extends to 13 years when you register the product. For specific details, please refer to the warranty information provided with the product.

13. Can I see the Berg Playbase before buying?

Yes, you can visit our showroom in Douglas, Cork City to see the Berg Playbase in person. We also have detailed photos and videos available on our website to give you a comprehensive view of the product.

14. How can I contact customer support?

You can reach our customer support team via phone, email, or through the contact form on our website. We are here to assist you with any questions or concerns you may have.

15. Can adults use the Berg Playbase too?

Absolutely! The Berg Playbase is designed with the whole family in mind. It includes accessories not only for children’s play but also for family sports, fitness, and relaxation. Adults can use the fitness modules, play sports like basketball, or simply relax in the hammock.

 

For more information or to make a purchase, please click here or contact Hennessy Outdoors today!